Shipping policy

Shipping Policy

At VISUVERS, we are committed to delivering your order as quickly and safely as possible.

Processing Time
Orders are processed within 1–3 business days after payment confirmation.

Shipping Time
Estimated delivery times vary by destination:

• Canada: 5–12 business days

• United States: 5–12 business days

• Europe: 7–15 business days

• Australia & New Zealand: 7–15 business days

Please note that delivery times are estimates and may be affected by customs clearance, carrier delays, weather conditions, or peak seasons.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.

Incorrect Address
Customers are responsible for providing accurate shipping information. VISUVERS is not responsible for orders shipped to incorrectly entered addresses.

Customs & Duties
International customers may be responsible for customs duties, taxes, or import fees required by their country.

Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us and we will work with the carrier to assist you.

For any shipping-related questions, please contact our support team at visuvers@gmail.com.